What is iHORECA.Partners and how does it help vendors and distributors in hotel projects? This is a cloud-based platform that allows vendors and distributors to manage, track, and collaborate on hotel projects in real-time — from procurement and logistics to installation and reporting — across global markets. Who is this platform built for? The platform is designed specifically for global manufacturers, vendors, and their regional distributors involved in furnishing, equipment, and supply for hotel developments and renovations. Can I assign and monitor projects by region or distributor? Yes. You can assign projects to different distributors based on geography, project size, or product category, and track progress through your dashboards. How does the system handle communication between vendors and distributors? It includes built-in messaging, file sharing, and real-time comment threads linked to specific tasks or milestones, ensuring smooth and documented communication. Can I upload and organize documents like floor plans, product specs, and delivery schedules? Absolutely. You can upload and categorize files per project, making them accessible to authorized team members or partners with permission controls. Is it possible to view the status of multiple hotel projects at a glance? Yes. The platform features a centralized dashboard that gives you a quick overview of project phases, pending actions, delivery statuses, and team assignments. Does it support milestone tracking and deadline reminders? Yes. You can set milestones, track deliverables, and receive automated reminders to ensure timely execution across all stakeholders. Is the platform secure and compliant with international data protection standards? Yes. The system is hosted on secure servers with end-to-end encryption, role-based access, and is compliant with GDPR and other key international standards. What kind of support and training do you provide for new users? We offer onboarding assistance, training videos, email support, ensure you get the most out of the platform.

Subscription, Payment, Cancellation & Upgrade FAQs What does my subscription cover? Your subscription includes access to all the functionalities of the platform including the Hotel Projects database for the entire Asia Pacific. Only Vendors can subscribe. The vendors would then add Distributors or other Team members fromt heir company. Each user requires a subscription. If, for example, you wish to collaborate with your distributors for projects in Malaysia or Philippines, you would need to purchase additional user subscription for distributors from these countries. What are the available pricing plans? We offer flexible monthly and annual subscription plans. Custom enterprise packages are also available upon request. What payment methods do you accept? We accept major credit cards (Visa, MasterCard, AMEX) and bank transfers for annual plans. Payments are processed by Stripe. Can I change my plan at any time? Yes. You can upgrade, downgrade, or switch between monthly and annual billing at any time from your account settings. Is there a free trial? Yes, we offer a 7-day free trial with full access to all features so you can evaluate the platform before committing. However, the hotel projects information given in the trial period is limited and may not be accurate. What happens if I cancel my subscription? If you cancel, your access remains active until the end of your billing period. After that, your data will be archived for 60 days in case you wish to return. Can I get a refund if I cancel mid-subscription? We do not offer refunds for unused time in monthly subscriptions. For annual plans, partial refunds may be considered on a case-by-case basis. How do I change my plan? Simply go to your Billing Settings, choose your desired plan, and the new features will be activated immediately or at the end of your current billing cycle. Are there any hidden fees? No. All pricing is transparent, and you’ll only be billed for the plan (monthly or annual) you select. Optional add-ons or custom integrations are quoted separately. Will my data be retained if I cancel and come back later? Yes. We archive your data securely for 60 days after cancellation. If you reactivate within this period, your data will be fully restored. Can I add more users or projects after subscribing? Yes. Our Plan allows you to scale by adding more users.

Contact us at contact@ihoreca.partners for more information